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The Full Spectrum: Everything You Asked For (and a Bit More) About Our Lighting Brilliance!
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Let’s clear this up – what exactly do we do: lighting design, supply, or both?Some folks come to us for lighting supply, others just for our design expertise, and many prefer the full package: planning, design, and supply.
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Do you have a showroom or physical store where I can see your products in person?At the current time, We only have an Office and workshop location at 34a Sunbeam Road, Glynde 5070
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What payment methods do you accept?We accept various payment methods, including credit/debit cards, bank transfers, and online payment platforms. You can find detailed payment information during the checkout process.
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What kind of lighting projects do you handle, and who are your clients?We handle it all, from hospitality and retail lighting to residential, commercial, and even the occasional industrial project. Our impressive portfolio features names like Hoyts Cinema, Laucke Mills, Wheel&Barrow, and Bang & Olufsen. We frequently collaborate with builders, architects, interior designers, and electrical wholesalers to bring visions to life
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Do you have everything in stock?We don't keep a large stock on hand because most of our projects are custom-made to order. This allows us to tailor each project to your specific needs and preferences. If you have a particular requirement, let us know, and we'll ensure it's handled with care and precision!
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Can I arrange for a product sample?Absolutely, you can arrange for a sample! Just get in touch with our team to discuss your needs. We can either drop off a sample or schedule a time for you to visit and discuss your project in person. Get In Touch at info@seerled.com.au
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I am after Lighting for a Residential or Commercial ProjectThat sounds great. We would love to help you out. Please send us an email at sales@seerled.com.au and well get in touch soon! In the mean time you can head over to our Products Page to see our range of Luminaires. Enjoy!
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What types of lighting projects do we offer?At Seer LED, we specialise in a wide range of lighting projects tailored to both residential and commercial spaces. Our expertise includes: Residential Lighting: We offer innovative lighting solutions for homes, encompassing stylish and energy-efficient options like downlighting, LED Strips and custom extrusion, and in-ground lighting. Whether you're looking to enhance your living spaces, create a cosy ambiance, or improve energy efficiency, we have the lighting solutions to meet your residential needs. Commercial Lighting: For businesses and commercial establishments, we provide professional lighting solutions, including track lighting and commercial downlight systems designed to enhance aesthetics and functionality. Our commercial lighting products are suitable for various applications, from offices and retail spaces to restaurants and hotels. We aim to optimise your workspace's lighting for productivity and visual appeal.
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How can I request a quote for a new lighting project?Requesting a quote for your lighting project is easy and straightforward. To receive a customised quote, please follow these steps: Compile Project Details: Gather all pertinent information about your project, including your lighting requirements, specifications, and any design plans you may have. Plan and Schedule: Include project plans, blueprints, or any relevant documentation that outlines the scope of work and lighting needs. Client Contact Details: Provide your contact information, including your name, email address, and phone number, so we can get in touch with you promptly. Send Us an Email: Send an email to our dedicated email address for project quotes at [your email address]. Be sure to attach the project details, plans, schedules, and client contact details you've compiled. Our team will review your information and project requirements thoroughly and get back to you with a competitive and tailored quote as soon as possible.
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How can I schedule a consultation for my lighting project?Scheduling a consultation for your lighting project is simple, and we offer three convenient methods to suit your preference: Email: To arrange a consultation via email, simply send us a message at sales@seerled.com.au indicating your interest in scheduling a consultation. We will promptly respond to your email to set up a suitable appointment. Phone: Contact our knowledgeable team by phone at 0459 432 300. Our friendly staff will be happy to discuss your project and schedule a consultation that aligns with your availability. Website Booking Form: Visit our website and navigate to our "Consultations" or "Contact" page. There, you will find a user-friendly booking form. Fill out the necessary details, including your name, contact information, and preferred consultation date and time. Submit the form, and we will confirm the appointment with you. We're dedicated to providing personalised assistance and guidance for your lighting projects. Choose the method that suits you best, and we look forward to helping you achieve your lighting goals.
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What’s the benefit with being with a supplier + designer?The advantage of working with both a supplier and designer is that we know our products inside and out. Since we manufacture much of it ourselves, we can guide you through every step of the process. This means you’ll always know exactly who to contact and when, with no runarounds or confusion. It’s a seamless experience from start to finish
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What does lighting design cost?It’s a bit tricky to pin down with a single answer. We offer a range of project scopes and tiered packages to suit different needs, so we’re confident we can find the perfect fit for your project
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I need a luminaire Repair or WarrantyWe are sorry to hear that, but we can defiantly help out. Our Service rate starts at $140+gst. Please email at sales@seerled.com.au with a Product Model and a Picture and well be in contact soon get your light back to working condition.
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How long is your product warranty valid for?Our product warranty typically covers two (2) years from the date of purchase. Please refer to the Product Invoice or Data Sheets for specific details.
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What should I do if I encounter an issue with a product under warranty?If you experience any issues with a product covered by our warranty, please contact our support team at sales@seerled.com.au. They will guide you through the warranty claim process.
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